Shipping policy
FREE SHIPPING FOR ALL ORDERS
(No worries for the customs,they will not intercept ourpackages,All the products will writeen as normal fruit knifesand the package will directly to your door!)
1.TO US UK UZ NZ AU CA .....(European countries and NorthAmerica):10~20 days.
2.To Asian countries:7~15 days
3.To Other countries:15~25days
Provide tracking information after 3-5 days to deal with the orders
1. Express shipping
Express shipping will take extra charge,please contact us beforeorder if you need.We will modify the cost depends on the productsand your location.
Note: We have American warehouses for some products, so the delivery time will be 2-7days.
If you are in USA for someproducts.We will email you the details when you place the order.
2. How do l know that my order has been successfully submitted?
You will receive an email confirmation containing the Order Numberand details of your purchase.
3. I would like to change my items ordered, What should l do?
Amending your order is allowed on or before 11:00pm (PDT.-7 GMT)on the same day from the order being placed.You may contact usvia heavfox9@outlook.com to request for change
4. How can l track my order?
A tracking number will be provided to you in your ShippingConfirmation email. You may use the number and track your orderat www.17track.net
.
5. Is ordering online secure?
Yes. We take the utmost care with the information that you provideus when placing an order through our online store (or through anyother means). The server that hosts our store encrypts thetransmission of all credit card and personal customer informationusing the Internet-standard SSL (Secure Sockets Layer) protocol.
6. Is it safe to use my credit card on your website?
To ensure a safe payment procedure, our website uses credit cardprocessor for a reliable and secure internet payment gateway,keeping all data encrypted with AES-256
