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Privacy policy
This Privacy Policy describes how GELSHADOW (the "Site", "we","us", or "our") collects, uses, and discloses your personalinformation when you visit, use our services, or make a purchasefrom gelshadow.com (the "Site") or otherwise communicate with usregarding the Site (collectively, the "Services"). For purposes of thisPrivacy Policy, "you" and "your" means you as the user of theServices, whether you are a customer, website visitor, or anotherindividual whose information we have collected pursuant to thisPrivacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including toreflect changes to our practices or for other operational, legal, orregulatory reasons. We will post the revised Privacy Policy on theSite, update the "Last updated" date and take any other stepsrequired by applicable law.
How We Collect and Use Your PersonaInformation
To provide the Services, we collect and have collected over the past12 months personal information about you from a variety ofsources, as set out below. The information that we collect and usevaries depending on how you interact with us.
In addition to the specific uses set out below, we may useinformation we collect about you to communicate with you, provideor improve or improve the Services, comply with any applicablelegal obligations, enforce any applicable terms of service, and toprotect or defend the Services, our rights, and the rights of ourusers or others.
What Personal Information We Collect
The types of personal information we obtain about you depends onhow you interact with our Site and use our Services. When we usethe term "personal information", we are referring to informationthat identifies, relates to, describes or can be associated with you.The following sections describe the categories and specific types ofpersonal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services mayinclude:
Contact details including your name, address, phone numberand email.
Order information including your name, billing address,shipping address, payment confirmation, email address, andphone number.
Account information including your username, passwordsecurity questions and other information used for accountsecurity purposes.
Customer support information including the information youchoose to include in communications with us, for example, whensending a message through the Services.
Some features of the Services may require you to directly provide uswith certain information about yourself. You may elect not toprovide this information, but doing so may prevent you from usingor accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about yourinteraction with the Services ("Usage Data"). To do this, we may usecookies, pixels and similar technologies ("cookies"). Usage Datamay include information about how you access and use our Site andyour account, including device information, browser information,information about your network connection, your lP address andother information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third partiesincluding from vendors and service providers who may collectinformation on our behalf, such as:
Companies who support our Site and Services, such asShopify.
Our payment processors, who collect payment information(e.g., bank account, credit or debit card information, billingaddress) to process your payment in order to fulfill your ordersand provide you with products or services you have requested, inorder to perform our contract with you.
When you visit our Site, open or click on emails we send youor interact with our Services or advertisements, we, or thirdparties we work with, may automatically collect certaininformation using online tracking technologies such as pixels,web beacons, software developer kits, third-party libraries, andcookies.
Any information we obtain from third parties will be treated inaccordance with this Privacy Policy. Also see the section below,Third Party Websites and Links.
How We Use Your Personal lnformation
Providing Products and Services. We use your personalinformation to provide you with the Services in order to performour contract with you, including to process your payments, fulfillyour orders, to send notifications to you related to your account,purchases, returns, exchanges or other transactions, to create,maintain and otherwise manage your account, to arrange forshipping, facilitate any returns and exchanges and other featuresand functionalities related to your account. We may also enhanceyour shopping experience by enabling Shopify to match youraccount with other Shopify services that you may choose to useIn this case, Shopify will process your information as set forth inits Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising. We may use your personalinformation for marketing and promotional purposes, such as tosend marketing, advertising and promotional communications byemail, text message or postal mail, and to show youadvertisements for products or services. This may include usingyour personal information to better tailor the Services andadvertising on our Site and other websites. lf you are an EEAresident, the legal basis for these data processing activities is ourlegitimate interest in selling our products, according to Art. 6 (1)(f) GDPR.
Security and Fraud Prevention. We use your personalinformation to detect, investigate or take action regardingpossible fraudulent, illegal or malicious activity. lf you choose touse the Services and register an account, you are responsible forkeeping your account credentials safe. We highly recommendthat you do not share your username, password, or other accessdetails with anyone else. lf you believe your account has beencompromised, please contact us immediately. lf you are an EEAresident, the legal basis for these data processing activities is ourlegitimate interest in keeping our website secure for you andother customers, according to Art.6 (1)(f) GDPR.
Communicating with You and Service lmprovement. We useyour personal information to provide you with customer supportand improve our Services. This is in our legitimate interests inorder to be responsive to you, to provide effective services toyou, and to maintain our business relationship with youaccording to Art.6 (1)(f)GDPR.
Like many websites, we use Cookies on our Site. For specificinformation about the Cookies that we use related to powering ourstore with Shopify, see https://www.shopify.com/legal/cookies. weuse Cookies to power and improve our Site and our Services(including to remember your actions and preferences), to runanalytics and better understand user interaction with the Services(in our legitimate interests to administer, improve and optimize theServices). We may also permit third parties and services providers touse Cookies on our Site to better tailor the services, products andadvertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you canchoose to set your browser to remove or reject Cookies throughyour browser controls. Please keep in mind that removing orblocking Cookies can negatively impact your user experience andmay cause some of the Services, including certain features andgeneral functionality, to work incorrectly or no longer be available.Additionally, blocking Cookies may not completely prevent how weshare information with third parties such as our advertisingpartners.
Please note that while your browser may allow you to transmit a "donot track" signal, like many websites, our Site is not designed torespond to such signals. To learn more about "do not track" signalsyou can visit http://www.allaboutdnt.com/
How We Disclose Personal Information
In certain circumstances, we may disclose your personal informationto third parties for contract fulfillment purposes, legitimatepurposes and other reasons subject to this Privacy Policy. Suchcircumstances may include:
In certain circumstances, we may disclose your personal informationto third parties for contract fulfillment purposes, legitimatepurposes and other reasons subject to this Privacy Policy. Suchcircumstances may include:
With business and marketing partners to provide services andadvertise to you. Our business and marketing partners will useyour information in accordance with their own privacy notices,
When you direct, request us or otherwise consent to ourdisclosure of certain information to third parties, such as to shipyou products or through your use of social media widgets orlogin integrations, with your consent.
With our affiliates or otherwise within our corporate group, inour legitimate interests to run a successful business.
In connection with a business transaction such as a merger orbankruptcy, to comply with any applicable legal obligations(including to respond to subpoenas, search warrants and similarrequests),to enforce any applicable terms of service, and toprotect or defend the Services, our rights, and the rights of ourusers or others.
Third Party Websites and Links
Our Site may provide links to websites or other online platformsoperated by third parties. lf you follow links to sites not affiliated orcontrolled by us, you should review their privacy and securitypolicies and other terms and conditions. We do not guarantee andare not responsible for the privacy or security of such sites,including the accuracy, completeness, or reliability of informationfound on these sites. Information you provide on public or semi.public venues, including information you share on third-party socialnetworking platforms may also be viewable by other users of theServices and/or users of those third-party platforms withoutlimitation as to its use by us or by a third party. Our inclusion ofsuch links does not, by itself, imply any endorsement of the contenton such platforms or of their owners or operators, except asdisclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do notknowingly collect any personal information about children. lf youare the parent or guardian of a child who has provided us with theirpersonal information, you may contact us using the contact detailsset out below to request that it be deleted.
The Services are not intended to be used by children, and we do notknowingly collect any personal information about children. lf youare the parent or guardian of a child who has provided us with theirpersonal information, you may contact us using the contact detailsset out below to request that it be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect orimpenetrable, and we cannot guarantee "perfect security." Inaddition, any information you send to us may not be secure while intransit. We recommend that you do not use insecure channels tocommunicate sensitive or confidential information to us.
How long we retain your personal information depends on differentfactors, such as whether we need the information to maintain youraccount, to provide the Services, comply with legal obligations,resolve disputes or enforce other applicable contracts and policies
Your Rights
Depending on where you live, you may have some or all of therights listed below in relation to your personal information.However, these rights are not absolute, may apply only in certaincircumstances and, in certain cases, we may decline your request aspermitted by law.
Right to Access / Know: You may have a right to requestaccess to personal information that we hold about you, includingdetails relating to the ways in which we use and share yourinformation.
Right to Delete: You may have a right to request that wedelete personal information we maintain about you.
Right to Correct: You may have a right to request that wecorrect inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copyof the personal information we hold about you and to requestthat we transfer it to a third party, in certain circumstances andwith certain exceptions.
Restriction of Processing: You may have the right to ask us tostop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to processyour personal information, you may have the right to withdrawthis consent.
Appeal: You may have a right to appeal our decision if wedecline to process your request. You can do so by replyingdirectly to our denial
Managing Communication Preferences: We may send youpromotional emails, and you may opt out of receiving these atany time by using the unsubscribe option displayed in our emailsto you. lf you opt out, we may still send you non-promotionalemails, such as those about your account or orders that you havemade.
You may exercise any of these rights where indicated on our Site orby contacting us using the contact details provided below.
We will not discriminate against you for exercising any of theserights. We may need to collect information from you to verify youridentity, such as your email address or account information, beforeproviding a substantive response to the request. In accordance withapplicable laws, you may designate an authorized agent to makerequests on your behalf to exercise your rights. Before acceptingsuch a request from an agent, we will require that the agent provideproof you have authorized them to act on your behalf, and we mayneed you to verify your identity directly with us. We will respond toyour request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personalinformation, please contact us using the contact details providedbelow. lf you are not satisfied with our response to your complaintdepending on where you live you may have the right to appeal ourdecision by contacting us using the contact details set out below, orlodge your complaint with your local data protection authority. Forthe EEA, you can find a list of the responsible data protectionsupervisory authorities here.
International Users
Please note that we may transfer, store and process your personalinformation outside the country you live in. Your personalinformation is also processed by staff and third party serviceproviders and partners in these countries.
If we transfer your personal information out of Europe, we will relyon recognized transfer mechanisms like the European Commission'sStandard Contractual Clauses, or any equivalent contracts issued bythe relevant competent authority of the UK, as relevant, unless thedata transfer is to a country that has been determined to provide anadequate level of protection.
Contact
Should you have any questions about our privacy practices or thisPrivacy Policy, or if you would like to exercise any of the rightsavailable to you, please call or email us feavfox9@outlook.com or contact us at
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including toreflect changes to our practices or for other operational, legal, orregulatory reasons. We will post the revised Privacy Policy on theSite, update the "Last updated" date and take any other stepsrequired by applicable law.
How We Collect and Use Your PersonaInformation
To provide the Services, we collect and have collected over the past12 months personal information about you from a variety ofsources, as set out below. The information that we collect and usevaries depending on how you interact with us.
In addition to the specific uses set out below, we may useinformation we collect about you to communicate with you, provideor improve or improve the Services, comply with any applicablelegal obligations, enforce any applicable terms of service, and toprotect or defend the Services, our rights, and the rights of ourusers or others.
What Personal Information We Collect
The types of personal information we obtain about you depends onhow you interact with our Site and use our Services. When we usethe term "personal information", we are referring to informationthat identifies, relates to, describes or can be associated with you.The following sections describe the categories and specific types ofpersonal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services mayinclude:
Contact details including your name, address, phone numberand email.
Order information including your name, billing address,shipping address, payment confirmation, email address, andphone number.
Account information including your username, passwordsecurity questions and other information used for accountsecurity purposes.
Customer support information including the information youchoose to include in communications with us, for example, whensending a message through the Services.
Some features of the Services may require you to directly provide uswith certain information about yourself. You may elect not toprovide this information, but doing so may prevent you from usingor accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about yourinteraction with the Services ("Usage Data"). To do this, we may usecookies, pixels and similar technologies ("cookies"). Usage Datamay include information about how you access and use our Site andyour account, including device information, browser information,information about your network connection, your lP address andother information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third partiesincluding from vendors and service providers who may collectinformation on our behalf, such as:
Companies who support our Site and Services, such asShopify.
Our payment processors, who collect payment information(e.g., bank account, credit or debit card information, billingaddress) to process your payment in order to fulfill your ordersand provide you with products or services you have requested, inorder to perform our contract with you.
When you visit our Site, open or click on emails we send youor interact with our Services or advertisements, we, or thirdparties we work with, may automatically collect certaininformation using online tracking technologies such as pixels,web beacons, software developer kits, third-party libraries, andcookies.
Any information we obtain from third parties will be treated inaccordance with this Privacy Policy. Also see the section below,Third Party Websites and Links.
How We Use Your Personal lnformation
Providing Products and Services. We use your personalinformation to provide you with the Services in order to performour contract with you, including to process your payments, fulfillyour orders, to send notifications to you related to your account,purchases, returns, exchanges or other transactions, to create,maintain and otherwise manage your account, to arrange forshipping, facilitate any returns and exchanges and other featuresand functionalities related to your account. We may also enhanceyour shopping experience by enabling Shopify to match youraccount with other Shopify services that you may choose to useIn this case, Shopify will process your information as set forth inits Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising. We may use your personalinformation for marketing and promotional purposes, such as tosend marketing, advertising and promotional communications byemail, text message or postal mail, and to show youadvertisements for products or services. This may include usingyour personal information to better tailor the Services andadvertising on our Site and other websites. lf you are an EEAresident, the legal basis for these data processing activities is ourlegitimate interest in selling our products, according to Art. 6 (1)(f) GDPR.
Security and Fraud Prevention. We use your personalinformation to detect, investigate or take action regardingpossible fraudulent, illegal or malicious activity. lf you choose touse the Services and register an account, you are responsible forkeeping your account credentials safe. We highly recommendthat you do not share your username, password, or other accessdetails with anyone else. lf you believe your account has beencompromised, please contact us immediately. lf you are an EEAresident, the legal basis for these data processing activities is ourlegitimate interest in keeping our website secure for you andother customers, according to Art.6 (1)(f) GDPR.
Communicating with You and Service lmprovement. We useyour personal information to provide you with customer supportand improve our Services. This is in our legitimate interests inorder to be responsive to you, to provide effective services toyou, and to maintain our business relationship with youaccording to Art.6 (1)(f)GDPR.
Like many websites, we use Cookies on our Site. For specificinformation about the Cookies that we use related to powering ourstore with Shopify, see https://www.shopify.com/legal/cookies. weuse Cookies to power and improve our Site and our Services(including to remember your actions and preferences), to runanalytics and better understand user interaction with the Services(in our legitimate interests to administer, improve and optimize theServices). We may also permit third parties and services providers touse Cookies on our Site to better tailor the services, products andadvertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you canchoose to set your browser to remove or reject Cookies throughyour browser controls. Please keep in mind that removing orblocking Cookies can negatively impact your user experience andmay cause some of the Services, including certain features andgeneral functionality, to work incorrectly or no longer be available.Additionally, blocking Cookies may not completely prevent how weshare information with third parties such as our advertisingpartners.
Please note that while your browser may allow you to transmit a "donot track" signal, like many websites, our Site is not designed torespond to such signals. To learn more about "do not track" signalsyou can visit http://www.allaboutdnt.com/
How We Disclose Personal Information
In certain circumstances, we may disclose your personal informationto third parties for contract fulfillment purposes, legitimatepurposes and other reasons subject to this Privacy Policy. Suchcircumstances may include:
In certain circumstances, we may disclose your personal informationto third parties for contract fulfillment purposes, legitimatepurposes and other reasons subject to this Privacy Policy. Suchcircumstances may include:
With business and marketing partners to provide services andadvertise to you. Our business and marketing partners will useyour information in accordance with their own privacy notices,
When you direct, request us or otherwise consent to ourdisclosure of certain information to third parties, such as to shipyou products or through your use of social media widgets orlogin integrations, with your consent.
With our affiliates or otherwise within our corporate group, inour legitimate interests to run a successful business.
In connection with a business transaction such as a merger orbankruptcy, to comply with any applicable legal obligations(including to respond to subpoenas, search warrants and similarrequests),to enforce any applicable terms of service, and toprotect or defend the Services, our rights, and the rights of ourusers or others.
Third Party Websites and Links
Our Site may provide links to websites or other online platformsoperated by third parties. lf you follow links to sites not affiliated orcontrolled by us, you should review their privacy and securitypolicies and other terms and conditions. We do not guarantee andare not responsible for the privacy or security of such sites,including the accuracy, completeness, or reliability of informationfound on these sites. Information you provide on public or semi.public venues, including information you share on third-party socialnetworking platforms may also be viewable by other users of theServices and/or users of those third-party platforms withoutlimitation as to its use by us or by a third party. Our inclusion ofsuch links does not, by itself, imply any endorsement of the contenton such platforms or of their owners or operators, except asdisclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do notknowingly collect any personal information about children. lf youare the parent or guardian of a child who has provided us with theirpersonal information, you may contact us using the contact detailsset out below to request that it be deleted.
The Services are not intended to be used by children, and we do notknowingly collect any personal information about children. lf youare the parent or guardian of a child who has provided us with theirpersonal information, you may contact us using the contact detailsset out below to request that it be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect orimpenetrable, and we cannot guarantee "perfect security." Inaddition, any information you send to us may not be secure while intransit. We recommend that you do not use insecure channels tocommunicate sensitive or confidential information to us.
How long we retain your personal information depends on differentfactors, such as whether we need the information to maintain youraccount, to provide the Services, comply with legal obligations,resolve disputes or enforce other applicable contracts and policies
Your Rights
Depending on where you live, you may have some or all of therights listed below in relation to your personal information.However, these rights are not absolute, may apply only in certaincircumstances and, in certain cases, we may decline your request aspermitted by law.
Right to Access / Know: You may have a right to requestaccess to personal information that we hold about you, includingdetails relating to the ways in which we use and share yourinformation.
Right to Delete: You may have a right to request that wedelete personal information we maintain about you.
Right to Correct: You may have a right to request that wecorrect inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copyof the personal information we hold about you and to requestthat we transfer it to a third party, in certain circumstances andwith certain exceptions.
Restriction of Processing: You may have the right to ask us tostop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to processyour personal information, you may have the right to withdrawthis consent.
Appeal: You may have a right to appeal our decision if wedecline to process your request. You can do so by replyingdirectly to our denial
Managing Communication Preferences: We may send youpromotional emails, and you may opt out of receiving these atany time by using the unsubscribe option displayed in our emailsto you. lf you opt out, we may still send you non-promotionalemails, such as those about your account or orders that you havemade.
You may exercise any of these rights where indicated on our Site orby contacting us using the contact details provided below.
We will not discriminate against you for exercising any of theserights. We may need to collect information from you to verify youridentity, such as your email address or account information, beforeproviding a substantive response to the request. In accordance withapplicable laws, you may designate an authorized agent to makerequests on your behalf to exercise your rights. Before acceptingsuch a request from an agent, we will require that the agent provideproof you have authorized them to act on your behalf, and we mayneed you to verify your identity directly with us. We will respond toyour request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personalinformation, please contact us using the contact details providedbelow. lf you are not satisfied with our response to your complaintdepending on where you live you may have the right to appeal ourdecision by contacting us using the contact details set out below, orlodge your complaint with your local data protection authority. Forthe EEA, you can find a list of the responsible data protectionsupervisory authorities here.
International Users
Please note that we may transfer, store and process your personalinformation outside the country you live in. Your personalinformation is also processed by staff and third party serviceproviders and partners in these countries.
If we transfer your personal information out of Europe, we will relyon recognized transfer mechanisms like the European Commission'sStandard Contractual Clauses, or any equivalent contracts issued bythe relevant competent authority of the UK, as relevant, unless thedata transfer is to a country that has been determined to provide anadequate level of protection.
Contact
Should you have any questions about our privacy practices or thisPrivacy Policy, or if you would like to exercise any of the rightsavailable to you, please call or email us feavfox9@outlook.com or contact us at
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